trailmark Prototype
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Prototype

An interactive prototype — tap around, every button and form works, on sample data. An illustration of the direction, not the full feature set.Interactive prototype · tap anything · sample data.

Try it: Tap a suggested question, or type your own.

Help

Ask about your races

An assistant that answers from each race's own guide — and hands anything else to the race team.Answers from each race's own guide.

Planned · Phase 2 · First real season AI · Phase 5 · Intelligence

Conversation

  1. Hi Sam — I answer from the Switchback 100 race guide and your registration. Anything I can't answer goes straight to the race team.
  2. When is packet pickup?
  3. Packet pickup is the Friday before race day, 2–7pm, at the start/finish area in Silverpine, Colorado. Bring photo ID — your bib, timing chip and shirt are in one bag. There's a race-morning window from 4:00 to 5:00am if you're travelling in late.

    From the Switchback 100 race guide

  4. What are the cutoffs?
  5. 100 Mile: 32 hours, 100K: 22 hours, 50K: 11 hours. On the 100 Mile, Marten Pass closes 17h 25m into the race.

    From the Switchback 100 race guide

  6. Can I defer my entry to next year?
  7. Deferrals are the race team's call — the Switchback 100 allows them for injury or illness, decided case by case. I'll pass this to the race team with your entry details, so you won't have to repeat yourself.

    Handed to the Switchback Running race team

    I'll pass this to the race team

    They'll see this conversation and your entry, so you won't have to explain it twice.

  8. What's the refund policy?
  9. Withdraw 60 or more days out and you get 75% back — $206 on your 100K entry. 30–59 days out it's 50%. Inside 30 days there's no refund, but you can still transfer your bib.

    From the Switchback 100 race guide

  10. Where do crews park at Marten Pass?
  11. Crews park in the gravel lot 0.4 miles below Marten Pass (mile 57.3) — about 40 spaces, first come. One vehicle per runner, with the crew pass from your packet on the dash. There's no crew access at Silverpine Lake.

    From the Switchback 100 race guide

Suggested questions

From the race guide

What the assistant answers from — the organizer edits it once, every answer follows.

Packet pickup
Friday before race day, 2–7pm · Silverpine, Colorado
Crew access
Marten Pass · mile 57.3
Bib transfers
Open until 30 days out · $15 fee
Cutoffs
100 Mile 32h · 100K 22h · 50K 11h

How hand-off works

  1. 1 Answers only from the guideNever guesses — if the guide doesn't say, it doesn't either.
  2. 2 Judgement calls go to peopleDeferrals, medical questions and exceptions become a ticket.
  3. 3 One thread, both sidesThe race team replies in their support inbox; you read it in yours.

Follow

Follow bib 212 Position, splits and a projected finish, live.

Results

Results The whole field, by distance.

Prototype pages

Overview Roadmap Features Built like infrastructure
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