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An assistant that answers from each race's own guide — and hands anything else to the race team.Answers from each race's own guide.

Prévu · Phase 2 · Première vraie saison AI · Phase 5 · Intelligence

Hi Sam — I answer from the Silverpine 50 race guide and your registration. Anything I can't answer goes straight to the race team.
When is packet pickup?
Packet pickup is the Friday before race day, 2–7pm, at the start/finish area in Silverpine, Colorado. Bring photo ID — your bib, timing chip and shirt are in one bag. There's a race-morning window from 4:00 to 5:00am if you're travelling in late.

From the Silverpine 50 race guide
What's the refund policy?
Withdraw 60 or more days out and you get 75% back — $124 on your 50K entry. 30–59 days out it's 50%. Inside 30 days there's no refund, but you can still transfer your bib.

From the Silverpine 50 race guide
Can I transfer my bib?
Yes — transfers are open until 30 days before race day. Your spot moves to another runner through Trailmark: they pay the entry fee, and you're refunded minus a $15 transfer fee. On lottery distances the new runner comes from the waitlist.

From the Silverpine 50 race guide

From the race guide

What the assistant answers from — the organizer edits it once, every answer follows.

1 Answers only from the guideNever guesses — if the guide doesn't say, it doesn't either.
2 Judgement calls go to peopleDeferrals, medical questions and exceptions become a ticket.
3 One thread, both sidesThe race team replies in their support inbox; you read it in yours.